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1UP Nutrition ensures that standard delivery within the United States takes 3-5 business days from the moment a customer receives an email stating their order has been shipped. For international deliveries, 1UP Nutrition aims for a timeframe of 10-12 business days after the shipping confirmation email is sent. The brand includes flat rate shipping costs at checkout, both for US and international orders. Typically, 1UP Nutrition processes orders within 24 hours, and once this is done, the brand sends out a shipping confirmation email to keep customers in the loop.
1UP Nutrition invites customers to return packages to the following address: 1 UP Nutrition, ATTN: Returns Dept., 4021 West 108th Street Suite 14, Miami Fl, 33018. Before sending anything back, it's important to first obtain a Return Product Authorization (RPA) number by reaching out to customerservice@1Upnutrition.com. The brand accepts returns within 30 days of the purchase date, provided an RPA number is included, and will refund the purchase price for the returned items. To be eligible for a refund, all returning products must be less than 20% used. For apparel, the items need to be unworn and unwashed, free from any stains or signs of wear, with all labels still attached, and they must come in their original packaging.
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