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Charlotte Stone takes pride in shipping all orders directly from the HQ in Ventura, CA. When it comes to orders placed on weekends or holidays, they usually start processing the very next business day. Given that weekends and high order volumes can sometimes cause a bit of a delay, Charlotte Stone kindly asks for up to 72 hours for processing. However, if the order volume is manageable, the brand often manages to ship out orders on the same day, ensuring customers receive their items as swiftly as possible.
Charlotte Stone is happy to offer a refund for any item not marked as final sale, including those purchased on sale or with a discount code, within 14 days of the delivery date. To initiate a return, it must be submitted online within this 14-day window and shipped back by the date shown in the returns portal. The brand processes returns within 10-12 business days of receipt. For a smooth return process, items should be clean, unworn, and in sellable condition, accompanied by the original shoebox, dustbag, and packing materials. Final sale items, however, are not eligible for return or exchange. If the packaging is damaged or missing, or if cleaning is required, a $20 fee per item will be charged. Additionally, returns showing signs of wear may be refused.
Yes, you'll find 5 live Charlotte Stone deals available today, ready to help you save on your order.
Today's featured offer is: $50 Off Sitewide on Any Pair of Shoes.


