Echo New York Coupons & Promo Codes

Return Policy & Exchange Policy

Echo New York ensures that all items are un-worn, in perfect condition, and in their original protective packaging when returned or exchanged, with a 30-day window from the invoice date. For those special holiday purchases made between November 1st and December 25th, the brand extends the return period up until January 15th of the following year. Should any item arrive defective, Echo New York welcomes it for a refund or exchange. To make the process smooth, customers can use the returns portal, drop an email to EchoCustomerService@echonewyork.com, or give a call at 800.327.3896 for assistance.