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FOCO is happy to ship orders within the continental US, Alaska, Hawaii, and to APOFPO addresses, though some restrictions may apply. The brand does not ship outside of North America. For shipping, FOCO offers Standard (3-7 days), Two Day (2-3 days), Next Day (1-2 days), and USPS Military Mail (3-4 weeks for APOAFO). Please note that once an order is placed, the shipping address cannot be changed.
To initiate a return or exchange, FOCO invites you to reach out to CustomerCare@foco.com. When contacting, the brand kindly asks that you include the original order number, the item in question, and the reason for the return or exchange. For any claims regarding damaged or incorrect merchandise, FOCO requests that these be submitted within 30 days of the shipping date. It's worth noting that returns are not accepted for undergarments, socks, swimwear, face coverings, and custom or personalized items. The brand emphasizes that products must be returned with their original hangtags, instructions, and packaging; if any of these elements are missing, only store credit will be provided.
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