Genius Gourmet Coupons & Promo Codes

Return Policy & Exchange Policy

Genius Gourmet invites customers to reach out to their customer service within 30 days of purchase for any returns or exchanges. The brand kindly requests that items be unused, in their original packaging, and accompanied by a receipt or proof of purchase. For returns or exchanges, the helpdesk can be contacted at helpdesk@geniusgourmet.com. During the hot summer months, Genius Gourmet does not accept returns for chocolate or other meltable products. It's important to note that shipping costs for returns are non-refundable and are the responsibility of the customer. Once a return is approved, refunds are processed within 10-14 business days.