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Hard Jewelry offers free shipping on all US orders and international orders over $72 USD. The brand typically processes most orders within 1-3 days if placed during regular business hours, Monday through Friday. Weekend orders usually ship out on the next business day.
Hard Jewelry understands that sometimes you might need to return or exchange your jewelry, and the brand is here to make that process as smooth as possible. For a full refund or an exchange, you can return your item within 14-15 days of delivery. If you prefer store credit or an exchange, you have up to 15 days to send it back. Some sources note that for a full refund, you should return the item within 3 days. It's important to remember that returns that don't meet the policy or are damaged in transit will only receive store credit. Additionally, engraved, embossed, used, or altered products cannot be returned or exchanged.
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