Isopure Water Coupons & Promo Codes

Return Policy & Exchange Policy

Isopure Water kindly asks that you do not ship your items back without a Return Merchandise Authorization (RMA) number. You can request one by contacting Isopure Water at (714) 541-6600 or by emailing support@isopurewater.com. To ensure a smooth process, returns must be sent back and received within 21 calendar days from the creation of the RMA number. Any returns received after this period will have the RMA denied in full. If you are not satisfied with your order for any reason, Isopure Water offers a refund within 30 days of receipt for orders under $500, while orders over $500 have a 15-day return policy. The brand gladly accepts the return of products that are defective due to manufacturing or workmanship issues within 30 days from the date of purchase. Additionally, if there are any fulfillment mistakes made by Isopure Water, resulting in the shipment of incorrect products, these can also be returned within 30 days from the date of purchase.