Jack Black Coupons & Promo Codes

Return Policy & Exchange Policy

Jack Black understands the importance of customer satisfaction and has a straightforward return policy. To issue a refund, products must be returned within 45 days of purchase and should contain at least 50% of the original contents. For product sets, all original items included in the set must be returned. If an item was purchased with a Gift-With-Purchase (GWP), the GWP must also be included in the return for a refund to be processed. For those looking to make an exchange, the brand can be contacted by phone at 1-877-766-3388 or via email at info@getjackblack.com. While gifts cannot be returned for a cash refund, exchanges are possible if they were purchased from getJackBlack.com. Returns and exchanges should be shipped to Jack Black Returns & Exchanges, 551 Southwestern Blvd., Suite 100, Coppell, TX 75019.