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JOI currently offers shipping within the United States only. Orders are typically processed and shipped within 1-3 business days after payment verification. The brand calculates shipping costs during the checkout process based on the weight and destination of your order. Once your order is shipped, JOI sends a confirmation email with tracking information. For returns, JOI recommends using a trackable shipping service. Free shipping in the US is available for orders over $100. Standard delivery, available to the continental US only, takes 2-5 working days and costs around $11.99 or is free for orders over $75.
JOI ensures that all eligible items for returns or exchanges are in unused, unopened, and resalable condition, unless the item arrived damaged or defective. For initiating a return or exchange, customers should reach out to JOI within 14 days of the store purchase. If an item is damaged or defective, it must be reported within 48 hours of receiving the package. The brand takes pride in offering a 100% satisfaction guarantee, allowing returns within 30 days of purchase for a refund or replacement. Returns must be unused and in their original packaging, accompanied by proof of purchase.
American-express, discover, mastercard, visa, paypal
Yes, you'll find 4 live JOI deals available today, ready to help you save on your order.
Today's featured offer is: 30% off Sitewide + Free shipping.


