Jot Coupons & Promo Codes

Return Policy & Exchange Policy

Jot wants to ensure a smooth return process, so it's important to reach out to help@jot.co within 30 days of your first purchase for the necessary instructions. The brand kindly requests that all items in the order, including any free gifts, be returned unopened and unused. Please note that the customer is responsible for the return shipping costs. To avoid any issues, Jot advises against sending returns without prior contact or to an incorrect address, as these will not be eligible for a refund. Additionally, the brand cannot offer refunds for products returned after 30 days from the initial purchase. This policy specifically applies to first-time orders.