Julianna Rae Coupons & Promo Codes

Return Policy & Exchange Policy

Julianna Rae understands that sometimes, a change of heart is necessary. The brand offers a 60-day return and exchange policy from the delivery date, extending even longer during the holiday shopping period. To ensure items can be accepted, they must be unworn, unwashed, unblemished, unused, unaltered, and have all tags attached. For those in the US, returns and exchanges are free, making it a breeze to send back or swap out items. International customers, however, will need to cover a $20 shipping and handling fee for exchanges. When sending returns, address them to 10 Walnut Hill Park Suite 5, Woburn, MA 01801 USA, and remember to include the order or shipment confirmation email with the package. If an exchange is desired, simply include details of the preferred item and any payment information for cost differences.