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K9 Sport Sack employs a range of UPS shipping methods for all domestic orders weighing more than 1 lb. The brand kindly asks for 1-2 days of packaging time before your item is dispatched, and if you're ordering a waterproofed or custom product, it might take 2-5 days. For items under 1 lb., K9 Sport Sack sends them via USPS First Class. When it comes to international orders, the brand opts for UPS Worldwide Expedited shipping, which usually delivers in 3-5 days, though this can vary based on your location. Shipping labels are generated between 7-11am MST from Monday to Friday. Orders placed over the weekend will be processed on the following Monday. Should you need a package to be shipped on the same day, K9 Sport Sack invites you to reach out to their customer support at 385.515.8908.
For international returns or exchanges, once the request is completed, customers must purchase a shipping label. If an exchange is requested, K9 Sport Sack will cover the shipping cost of the new product. The brand is not responsible for any additional taxes or fees. All size exchanges within 60 days are free, excluding original shipping costs and klearance or custom items. Products are backed by K9 Sport Sack's Product Return Policy, with refunds to the original payment method reviewed manually before a return shipping label is issued. Refunds may take up to 7-10 days to post. All returns must be in 'like-new' condition, free of fur, hair, or dirt, and include original tags. Products not adhering to this policy may incur an additional cleaningprocessing fee of up to 20% of the item's retail value. Customers are responsible for their own packaging materials for returns, and the cost of the return label will be deducted from the refund.
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Today's featured offer is: 10% Off on Entire Purchase.


