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Levenhuk understands that sometimes a product may not meet your expectations, and if that's the case, you can return it within 14 days from the date of receipt. To make the process smooth, the brand kindly asks that you obtain a Return Authorization (RA) Number before sending anything back. You can get this number by calling (813) 468-3001 or reaching out through the website. Make sure to display the RA number clearly on the outside of your shipping container. Along with the item, include a written statement with your name, address, and telephone number, as well as a description of any claimed defects. Please note, Levenhuk cannot accept products that have been damaged or are incomplete. While shipping fees are non-refundable, in cases where the return is due to a defective product, the brand may compensate for the return shipping.
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