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LifeStraw offers free Standard Ground Shipping for orders over $75 within the US lower 48, with delivery taking 5-7 business days based on your location. For those in a hurry, expedited delivery options are available for an extra fee, providing 1-3 business day shipping. Canadian customers should be aware that items may be held at customs and could incur additional duties and taxes not included in the price.
LifeStraw accepts returns within 45 days from the date of delivery for orders purchased from their website. For eligible returns within the US lower 48, the brand provides free return shipping labels. After receiving and inspecting the returned item, LifeStraw processes refunds within 7-10 business days. If an item is defective or damaged, customers can contact Customer Service to arrange a replacement.
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