LOJEL Coupons & Promo Codes

Return Policy & Exchange Policy

LOJEL offers a 30-day hassle-free return policy on all products purchased from LOJEL stores or online at https:us.lojel.com. The brand ensures that items from the Final Call category are non-refundable, except in cases of manufacturer defect. For purchases made with promotional codes or through special offers, including sets and bundles, LOJEL provides a 30-day hassle-free return policy and free return shipping. It's important to note that partial returns of bundles and sets will void the original bundle or set promotional pricing. To initiate a return, customers can contact LOJEL's customer service via the Returns & Exchanges form to receive a prepaid return label. Refunds are issued for unused, undamaged items in their original condition, but shipping fees are nonrefundable.