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MAONO prioritizes sending products from overseas warehouses via local logistics channels, such as FedEx, UPS, and Amazon cooperative providers. For other items, the brand ensures delivery straight from the production site to your doorstep using reliable services like 4PX, DHL, and Yanwen special lines.
For any return inquiries, feel free to reach out to angela@maono.com for a return form. MAONO kindly requests that the items be accompanied by this form. Prior to sending the product back, the brand asks customers to take a picture of the item and share it with them. Once the return is received, the refund will be processed within two working days, and the amount should reflect in your account within 3-5 working days. If there are personal reasons for the return, contacting angela@maono.com can help estimate the return logistics fee and provide the necessary return address. To ensure a smooth process, the brand recommends using a traceable shipping method with delivery confirmation and prepaying all shipping charges.
Paypal, visa, master, maestro, jcb, american express, diners club, discover, klarna
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