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Murci dispatches orders from Monday to Friday, excluding bank holidays. For UK customers, standard shipping takes 3-5 days at £3.99, with free delivery for orders over £100, and next-day delivery is available for £5.99. In the USA, standard shipping is 5-7 days at $12.49, with free delivery for orders over $130. For Ireland, standard shipping is 3-5 days at €5.49, with free delivery for orders over €110, and DHL Express is an option at €28. Germany, France, and the Netherlands enjoy standard shipping in 3-7 days for €6.99, with free delivery for orders over €120. Canada's standard shipping is 5-7 days at $18, with free delivery for orders over $180. International shipments may be subject to taxes and duties, and Murci sends international tracked items through Pro Carrier, with a shipping time of 5-7 business days.
Murci understands that sometimes things just don't work out, so the brand offers a 14-day return policy from the day customers receive their order. For returns, there is a small fee to cover shipping costs: £3.49 for UK returns, $19.95 for USA returns, and €11.99 for Ireland, which will be deducted from the refund. To ensure a smooth process, items must be returned unworn, unwashed, and with the label still intact. Once the return reaches the warehouse, Murci processes refunds manually within 14 business days.
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