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PALMONAS offers free shipping across India for prepaid orders. For Cash on Delivery (COD), a ₹75 charge applies, though COD isn't available for LGD and Fine Gold items. Select products are shipped internationally, with delivery taking up to 18-20 working days, depending on the destination and customs clearance. Delivery estimates are provided at product pages and during checkout. The brand sends tracking links via SMS, WhatsApp, and email. For any queries, customers can reach out to care@palmonas.com.
PALMONAS offers a no-questions-asked return policy, ensuring that customers feel confident in their purchases. For a smooth return process, the brand kindly asks that any return request be made within two days of delivery. To qualify for a return, items must be unused, with their original packaging and tags still intact. After the item is picked up and verified, refunds are processed within 7 to 10 working days. For prepaid orders, the refund will be credited back to the original payment method, while COD orders will be refunded to the UPI or bank account provided by the customer. In cases where items are claimed to be missing, an unboxing video is required to support the claim. To initiate a return, customers can use the website or app, providing their Order ID and Contact Number.
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Today's featured offer is: Seasonal Savings: Up To 20% Off.


