Penguin Random House Coupons & Promo Codes

Return Policy & Exchange Policy

Penguin Random House welcomes returns of items that are new, unopened, and include all components. To ensure a smooth return process, the brand kindly requests that customers include a copy of the original packing slip with their return shipment. Additionally, to keep track of the package, it's recommended that returns be sent via a traceable method, such as USPS Priority Mail Service or UPS Ground Service, within 10 days of the shipment date on the packing slip. For returns that meet these conditions, please send them to: Returns Center, Penguin Random House LLC, 1019 N State Rd 47, Crawfordsville IN 47933.