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Perfora ensures that all purchases are shipped from the brand's warehouse by reputed courier agencies. Typically, orders are dispatched within 48 hours of receipt, excluding Sundays and public holidays, with delivery expected within 5-7 days. The shipping address can be updated post-shipment, but the PIN code and state must remain unchanged. For cancelled or rejected orders while in transit, shipping costs will be charged, and these charges are non-refundable.
Perfora encourages customers to report any issues with missing, damaged products, or orders marked as delivered but not received within three days of delivery, accompanied by an unboxing video or images. The brand offers refunds for full-priced, non-personalized, unopened, and unused electronic products returned within 15 days of purchase. Personalized items and consumables, such as toothpaste and mouthwash, are non-refundable. For returns, customers can send the products to the Gurugram address, and if a product pick-up is arranged, the postage will be deducted from the refund. Warranty claims do not qualify for refunds; instead, Perfora provides replacements, which come with a 6-month warranty.
Yes, you'll find 3 live Perfora deals available today, ready to help you save on your order.
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