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Phiaton ensures that all returns are postmarked within 30 days of the purchase date. The brand kindly requests that all returned items be in new and unused condition, with all original tags and labels attached. To initiate a return, customers can contact Support@phiaton.com to obtain an RMA. Phiaton then asks that the item be securely placed in its original packaging and mailed to the provided address. If a return label is needed, the brand offers one for $6.99, which will be deducted from the refund. It's important to note that products in the Outlet and Accessories categories are final sale and not eligible for return. For any defective or damaged products, customers are encouraged to reach out to Support@phiaton.com to arrange a refund or exchange.
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