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Rookwood offers shipping to addresses within the United States, including Hawaii and Alaska. The brand, however, does not currently support deliveries to P.O. Boxes, U.S. territories such as Puerto Rico, or international destinations. For reliable service, Rookwood primarily uses UPS as the carrier.
Rookwood invites customers to return or exchange items within 30 days of purchase. Refunds are issued for items returned in like-new condition and will be processed to the original form of payment within 5–7 business days. Please note that shipping costs are non-refundable, and customers are responsible for return shipping and ensuring items are packaged securely so they arrive undamaged. For Cincinnati-area customers, Rookwood offers the convenience of in-store returns. If pottery was received as a gift, it may be exchanged for store credit at the current retail price, provided no receipt is available. Items must be unused, with all packaging intact, and return shipping remains the customer's responsibility. Custom orders and final sale items, however, cannot be returned or exchanged.
Yes, you'll find 5 live Rookwood deals available today, ready to help you save on your order.
Today's featured offer is: 10% Off on Rookwood Pottery.


