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Return Policy & Exchange Policy

Silk'n understands that sometimes things don't work out, which is why all products ordered from the website can be returned within 30 days of delivery. The brand kindly asks that any returned items be in their original, unused condition to ensure a smooth refund process. In case you receive the wrong product, Silk'n recommends not opening the package and returning it as is. Rest assured, if this happens, the return postage costs will be refunded. For initiating a return or addressing an incorrect item, feel free to reach out to Customer Service. It's important to note, however, that products damaged due to negligence, improper use, or lack of proper care cannot be returned. If a returned product shows signs of usage, Silk'n will have to send it back without issuing a refund.