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Soko takes pride in fulfilling most orders within 1-2 business days (M-F) after purchase, shipping them as per the method chosen. The brand ensures that shipping times vary based on location, offering international shipping to over 100 countries via FedEx. This includes international tracking and delivery confirmation with duties and taxes calculated separately at checkout. For instance, shipping to Africa, Asia, Europe, the Middle East, and North America costs $30 and takes 7-14 business days.
Soko understands that certain items, such as sale items, special orders, personalized or custom-made products, and final sale merchandise, are not eligible for return. The brand also notes that products specified as non-returnable fall into this category. Additionally, Soko does not accept returns from pop-up shop purchases or third-party vendors. If an item is returned more than 15 days after the order date, it won't be eligible for a refund. However, Soko offers free returns on U.S. orders, making the process as smooth and convenient as possible.
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