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The UNDONE takes 7-10 business days to build and assemble your watch after confirming the design and placing the order. Fixed SKU orders need 7 to 10 working days, whereas customized orders take 17 to 20 working days. Once ready, the brand ships the order, and delivery times may vary due to public holidays, busy periods, customs, or postal service delays. The UNDONE uses various delivery services based on the destination and timing, and a signature might be required upon delivery. After shipping, it's not possible to change the delivery details.
The UNDONE allows returns within 14 days of arrival. The customer is responsible for return shipping costs, as the brand does not provide return labels. For a smooth process, returned merchandise must be in new, original, and resalable condition with its original packaging. It's important to note that no returns or cancellations are accepted for customized orders, limited models, pre-orders, or Early Access purchases. When returning items from shopundone.com, they must be unworn, unused, unwashed, unaltered, and in their original packaging. Custom-made items are final sale and cannot be returned or exchanged. Before shipping the returned product, customers should contact cs@undone.com.
Yes, you'll find 3 live The UNDONE deals available today, ready to help you save on your order.
Today's featured offer is: The UNDONE Clearance: Up To 15% Off.


